Data Collection & Storage
Below you can see which information we collect about you, on which legal basis according to the data protection regulation we collect it. You can also see when the data is deleted, depending on how it was collected.
If you want to contact us regarding our processing of your personal data, you can do so at info@norsehop.com. In order for us to comply with any agreements entered into with you, it is necessary that we process information that can be attributed to you.
Changes We reserve the right to make changes to the policy. Last corrections made 30.01.23.
NEWSLETTER
If you have signed up for our newsletter, we store your e-mail and name in order to send you newsletters via e-mail. Consent can be withdrawn at any time by contacting us at info@norseshop.com or by pressing unsubscribe at the bottom of the newsletter. The given consent is documented until 2 years after it is withdrawn.
Customers
Information
Customer name, CVR, E-mail, purchase history, address, invoice address, telephone number, purchaser’s e-mail and purchaser’s telephone number, purchase history.
Purpose
Processing your purchase and delivery
Administration of your relationship with us
Obtain credit rating
Debt recovery
Legal Basis
Fulfillment of contract (art. 6, subsection 1, letter b)
Balancing of interests (art. 6, subsection 1, letter f), we have a legitimate interest in carrying out a credit assessment of a customer before entering into an agreement
Deleting
Deleted after 5 years + running year after last activity, cf. Accounting Act
Potential customers
Information
Information obtained from the RISIKA database, including: company name, company address, CVR no., e-mail, contact person, telephone number. Our notes
Purpose
Outreach sales
Legal Basis
Balancing of interests (art. 6, paragraph 1, letter f), we have a legitimate interest in doing outreach sales to grow our business
Deleting
Deleted when we assess that the potential customer is no longer relevant or when they themselves ask to be deleted
Persons contacted over the phone
Information
Name, recordings of conversations
Purpose
Recordings are used for the purpose of documenting what has been agreed
Legal Basis
Balancing of interests (art. 6, subsection 1, letter f), we have a legitimate interest in being able to document what has been agreed
Deleting
Deleted after three months
Inquires via the contact form, E-mail and Social Media
Information
Name, possibly contact information, your messages
Purpose
Processing of your inquirey
Legal Basis
Balancing of interests (art. 6, subsection 1, letter f) – it is in our interest to respond to inquiries from you
Deleting
Inquiries are deleted once they have been processed. The sender has the option to delete messages sent via social media
Suppliers & Business Partners
Information
Company name, company address, e-mail, CVR no., contact person’s name, address, contact information, various invoice information
Purpose
Processing of our purchases
Administration of your relationship with us
Legal Basis
Fulfillment of contract (art. 6, subsection 1, letter b)
Deleting
Deleted after 5 years + running year after last activity, cf. Accounting Act
Job Applicants
Information
Contact information, CV, application, diplomas and whatever else you send
Purpose
The application and attachments are read by the relevant manager with the aim of being able to answer and assess the content in relation to a defined job
Legal Basis
Balancing of interests (art. 6, subsection 1, letter f) – it is in our interest to store your application so that we may can call you in for an interview
Deleting
Invited applications are saved until the right candidate is found.
Unsolicited applications are stored for 6 months.
If we wish to save the application further, we ask for your consent to this
Website Visitors
Information
IP address and cookie preferences
Purpose
Improvement of content on the website, analysis, statistics and marketing
Legal Basis
Consent (art. 6, subsection 1, letter a)
Deleting
See the deletion period for each cookie under the cookie policy
Website Visitors
Information
Video footage
Purpose
Deterrent of burglars, as well as clarification in connection with theft and vandalism
Legal Basis
Balancing of interests (art. 6 subsection 1 letter f) – it is in our interest to be able to identify and deter potential criminals
Deleting
Recordings are deleted after a minimum of 30 days, unless the recordings are to be used in a specific dispute
For more information please contact customer service!
CUSTOMER SERVICE
Use the contact form or send an e-mail to info@norseshop.com
Reseller Contact 44 12 23 99
